Financial Institutions Division
If you are a current or former Wells Fargo customer and are looking for their primary regulator and/or to make a complaint against them, please contact the Office of the Comptroller of the Currency at www.helpwithmybank.gov or 800-613-6743. The State of New Mexico Financial Institutions Division has no regulatory authority over Wells Fargo. Thank you.
The primary mission of the Financial Institutions Division is to license and regulate financial entities within its jurisdiction to promote a sound financial and economic environment and to safeguard consumer rights.
The Division regulates state-chartered banks, trust companies, savings & loan, credit unions, mortgage loan companies, small loan companies, and escrow companies. The Division also licenses other financial establishments such as small loan companies, collection agencies, mortgage firms and escrows.
Consumer protection is the underlying purpose of this Division that regulates over 8,300 financial institutions in New Mexico.
Compliance is the primary focus in the administration of different rules, regulations and acts related to non-depository industries (trust companies, collection agencies, endowed care cemeteries, small loan companies, motor vehicle sales finance companies, mortgage companies and loan brokers, escrow companies and money order companies).
Safety and soundness are the primary focus in the administration of the acts related to depository institutions (banks, credit unions, savings and loans).
To accomplish these goals the Division works closely with the Federal Deposit Insurance Corporation, the Federal Reserve Banks, and the National Credit Union Administration.
Michelle Medina, Licensing Specialist
Bernadette Ortega, Licensing Specialist
Bank and Trust Questions
Rebecca Moore, Bank Industry Manager
Credit Union and Endowed Care Cemetary Questions
David Gee, Credit Union Industry Manager
Phone (505)- 476-4563
Small Loan, Collection Agency, Motor Vehicle Sales Finance Company and Repossessor Questions
David Mora, Consumer Industry Manager
Mortgage and Escrow Questions
Joe Cruz, Mortgage Industry Manager
For more information contact:
Financial Institutions Division
P.O. Box 25101
Santa Fe, NM 87504
Phone: (505) 476-4885
Fax: (505) 476-4670
Director Cynthia Richards Retires; Deputy Director Christopher Moya named as Acting Director
Cynthia Richards, Director of the Financial Institutions Division of the New Mexico Regulation and Licensing Department, has announced her retirement from state service. Ms. Richards was appointed to the position of Director of the Financial Institutions Division in July, 2011, by Governor Susana Martinez. As Director of the Division, Ms. Richards has served as the state’s top regulator for the New Mexico financial industry.
Upon announcing her retirement, Director Richards stated: “It has been an honor to serve the people of the State of New Mexico and to work alongside such capable and dedicated professionals both in our government service and in the New Mexico financial industry. My goals have always been to protect the people of our state, to insure the soundness of our financial industries and to promote the professionalism of the Financial Institutions Division.”
Director Richards’ final day of service was August 31, 2016. Going forward, Christopher Moya, Deputy Director of the Financial Institutions Division, will assume the role of Acting Director of the Division.
New Mexico to add Money Service Business Licenses to NMLS September 1, 2016
Starting September 1st, 2016, NMLS will begin receiving new application filings for the following New Mexico Financial Institutions Division licenses: Money Transmission License, Check Casher License and Currency Exchange License. New applicants will be able to submit these records through NMLS. Checklists can are located on the Money Services Business page.
Licensing Instructions for the Money Services Business Industry
Please click the link below for NMLS information and instruction for licensing through the NMLS.
Important Notice about Money Services Business Regulations
The administrative and legal staff of the Financial Institutions Division (FID) are currently in the process of drafting proposed rules to be included within the New Mexico Administrative Code concerning the implementation and operation of the Uniform Money Services Act (UMSA) which was passed into law during the 2016 New Mexico legislative session. Initial drafts of rules covering definitions of words and terms utilized in the Act as well as an administrative review and appeal process are coming together. Also in development are proposed rules for licensing procedures, fees processing and advertising/marketing of services. Proposed rules covering the transition from the current licensing system for the business of selling negotiable checks, drafts and money orders over to the system created under the UMSA are also underway. When the FID staff has the initial proposed rules drafted and formatted, the entire package of proposed rules will be submitted for public review, comment and suggestion. A public hearing will also be held where interested members of the public, as well as members of the money services industry, will be invited to be heard regarding the proposed rules. Following the public hearing, a final version of the rules package will be completed and authorized for publication by the Director of the FID. The FID will issue periodic updates on the progress of the rule drafting and implementation process over the next few months.
MEDIA RELEASE: FID RECEIVES CERTIFICATE OF MORTGAGE ACCREDITATION
On June 24, 2015 the Conference of State Bank Supervisors (CSBS) and the American Association of Residential Mortgage Regulators (AARMR) announced that the New Mexico Financial Institutions Division has received a certificate of accreditation for mortgage supervision. This accreditation demonstrates the Division's commitment to superior supervision of the residential mortgage industry in the state of New Mexico.
Conference of State Bank Supervisors (CSBS) Media Release
REGULATORY ALERT: HOME LOAN PROTECTION ACT
- Click here for regulatory guidance regarding the Home Loan Protection Act 58-21A-4(N)(7).
REGULATORY ALERT: ESCROW COMPANY REGULATIONS
- Proposed amendments to the Escrow Company Regulations 12.25.2 NMAC are available at the link below.
Escrow Company Regulations (Revised 2015)
- A Public Rule Hearing will be held to consider adoption of the amended rules on July 28, 2015 at 10:00am at the Toney Anaya Building, located at 2550 Cerrillos Road in Santa Fe, NM. Please click the link below for additional information.
Notice of Public Rule Hearing
REGULATORY ALERT: ESCROW COMPANY ACT
- Click on the link below for a summary of amendments passed during the 2015 Legislative Session to the Escrow Company Act, NMSA 1978, Sections 58-22-1 to -33 (1983, as amended through 2015).
- Click on the link below to review Senate Bill 412 in its entirety, containing the full text of the amendments to the Escrow Company Act.