Manufactured Housing: Homeowners
FILING A COMPLAINT
Thank you for contacting The New Mexico Regulation and Licensing Department Construction Industries and Manufactured Housing Division regarding your request for investigation.
INSTRUCTIONS FOR FILING A COMPLAINT
- Fill out the form completely using a black ink pen or typewriter. Do not use blue ink as it does not photocopy well.
- When your complaint form is completely filled out, copy it and attach two copies of any documents necessary to explain or identify the transaction, such as sales receipts, invoices, contracts, advertisements, etc. Please be sure to provide two copies of the forms and attachments so that we can process your complaint. We recommend that you send copies instead of the originals. Please send photograph that identify areas of concern. Also note that all documents and other materials submitted to our office become property of the State of New Mexico.
- Email at Rldfirstname.lastname@example.org or mail/hand-deliver CID/MHD 2550 Cerrillos Rd, Santa Fe, NM 87505 the complaint form and attachments to our Office. When we receive your completed complaint form and attachments, we will review the information to determine if your complaint falls within the jurisdiction of our Office. If we do not have jurisdiction, we will make every effort to refer your complaint to an agency that may be able to help you. For instance, the CID/MHD Division cannot handle complaints of a financial or contractual dispute (unless a judgment is issues CILA § 60-13-23). A LIST OF COMPLAINTS THAT OUR OFFICE HANDLES AND DOES NOT HANDLE HAS BEEN ATTACHED FOR YOUR CONVENIENCE.
If it is determined that our Office has jurisdiction, the complaint will be reviewed by our Division’s staff. Once we have an opportunity to review your complaint and determine the appropriate action, our Division will inform you that an Investigation is open and an investigator will be assigned to your case. Also note that all documents and other materials submitted to our office become property of the State of New Mexico. Once your case is open you become a witness for the state’s investigation and the investigator may or may not contact you to collect further information. We will keep you informed as action items happen about the progress of our investigations.
Click Here for Consumer Complaint Form